How to Up-sell to a Customer
Bob gets a job at a hardware store as a sales assistant.
The manager asks, “Do you know how to up-sell?”
Bob replies, “I think so.”
The manager says, “I will up-sell to this customer coming in to show you.”
The manager says to the customer, “Can I help you?”
Customer: “I need a bag of fertilizer.”
Manager: “Will that be the five pound or the ten pound? I suggest the ten pound because that will last all summer.” Read more »

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